FAQ

Default solution folder, feel free to edit or delete it.

What is the Address Verification System?
If you sell mail order/telephone order, or through the Internet, you don’t want to send a product to a false address at the risk of receiving a chargeback. ...
Sat, 2 Apr, 2016 at 6:54 PM
Can I accept payments in more than one currency?
Yes. When completing your application please specify the currencies that you wish to trade in and the currency  you wish your account payments to be sett...
Sat, 2 Apr, 2016 at 6:56 PM
I am in the travel industry and had problems with card service providers in the past – are you able to meet the needs of my business?
We understand the challenges faced by the travel industry, especially around requests for additional security cover that you may have received from other...
Sat, 2 Apr, 2016 at 7:00 PM
Do I have to use the card acceptance services provided by my own bank?
No you don’t. Merchant accounts for card acceptance can be provided independently of your banking facilities so you are free to choose a provider t...
Sat, 2 Apr, 2016 at 7:02 PM
What is PCI compliance?
The Payment Card Industry Data Security Standard (PCI DSS) sets worldwide rules that help protect both you and your customers from fraud. Everyone that a...
Sat, 2 Apr, 2016 at 7:03 PM
What are the advantages of accepting credit & debit cards?
Here a a few advantages of accepting credit and debit card: Accepting card payment helps legitimize your business. Accepting card payment can he...
Sat, 2 Apr, 2016 at 7:24 PM
What is the risk in accepting cards?
The risk of accepting card payments in your business is minimal.  Banks take security very seriously and constantly address the security needs of both...
Sat, 2 Apr, 2016 at 7:25 PM
How can I view my statements?
 Pay Global / HRMS provide you with secure web access facilities to view your merchant account details.  It is available 24 hours a day, 7 days a week. As...
Sat, 2 Apr, 2016 at 7:29 PM
Will my business really benefit from taking credit and debit cards?
Yes.  It's a fact: using cards to make payments is the top choice for the majority of your existing and potential customers.  Most consumers...
Sat, 2 Apr, 2016 at 7:34 PM
Can a merchant share a terminal with another business - e.g 2 businesses trading from 1 address?
No.  Each Entity must have their own dedicated Merchant Account and Merchant ID in order to process card payments. 
Sat, 2 Apr, 2016 at 7:37 PM