FAQ

This for all the Merchant Service FAQs will be

WHAT IS AN ACQUIRING BANK?
The acquiring bank is the bank in which the merchant account is held, and from which funds are transferred into a merchant's bank account.
Mon, 9 May, 2016 at 10:32 PM
MY CUSTOMERS ARE RECEIVING RESPONSES THAT INFORM THAT THEIR CARD TYPE ISN'T ACCEPTED, WHY IS THAT?
You may not have a merchant facility for a certain card type the customer is trying. Your merchant account with your bank will enable to take Visa & Mas...
Mon, 9 May, 2016 at 10:43 PM
WHAT HAPPENS IF THE CARDHOLDER'S BANK OR MY BANK IS TEMPORARILY OFF-LINE FOR SOME REASON? WHAT KIND OF RESPONSE WILL I GET?
If your acquiring bank is down or the cardholder's, you usually will not get your standard declined response codes (expired card, insufficient funds etc...
Mon, 9 May, 2016 at 10:51 PM
WHICH ACQUIRING BANKS DO YOU WORK WITH?
For legal reasons, we cannot disclose the names of the establishments we work with. However, be assured that we only work with first class banks, which are ...
Tue, 10 May, 2016 at 12:06 AM