FAQ

I AM IN THE TRAVEL INDUSTRY AND HAD PROBLEMS WITH CARD SERVICE PROVIDERS IN THE PAST – ARE YOU ABLE TO MEET THE NEE
We understand the challenges faced by the travel industry, especially around requests for additional security cover that you may have received from other ca...
Mon, 9 May, 2016 at 10:57 PM
HOW LONG DOES THE APPLICATION PROCESS TAKE?
Your application will be processed within 5-10 working days of submitting the completed documentation. Please be aware that your industry type and t...
Tue, 19 Jul, 2016 at 3:18 PM
WHAT IS A SUBMISSION ERROR?
Submission Error - This means that the underwriters require some additional information in order to fully assess your business model and the type of risk in...
Mon, 9 May, 2016 at 5:37 PM
WHAT IS A PRE-APPROVAL?
A Pre-Approval  means the underwriting team have looked at your business and understood the risk exposure your business may contain. On the bases of that th...
Mon, 9 May, 2016 at 5:41 PM