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Knowledge base
GENERAL
GENERAL INFORMATION
2
COMPANY ETHOS
PAYGLOBAL - WHAT WE DO...
FAQ
24
What card payments can I accept?
What will it cost me to process card transactions?
How do I apply for a merchant facility?
Do I need to bank with the same bank that you use?
How long will it take to process my application?
View all 24
PAYGLOBAL - GATEWAY
HOW THE SYSTEM WORKS
1
PAYGLOBAL MERCHANT MANAGEMENT SYSTEM (MMS) USER GUIDE
PAYMENT GATEWAY
2
What is a Payment Gateway?
DIRECT INTEGRATION
FAQ
7
HOW DO I REFUND/CREDIT A CUSTOMER WITHIN THE SYSTEM?
MY CUSTOMER DOESN'T HAVE A DOOR NUMBER FOR THE AVS - WHAT DO I DO?
I CANNOT SEE MY AMEX TRANSACTIONS - WHERE ARE THEY LOCATED?
WHY CAN I NOT ACCEPT AMEX TRANSACTIONS?
There is an error code on my system, what do I do?
View all 7
3D SECURE
1
HOW DOES 3D SECURE WORK?
TECHNICAL
8
E-MAIL RECEIPTS USER GUIDE - How to set-up E-mail Notifications
INTEGRATION - PHP files
VELOCITY CHECKS - USER GUIDE
PAY BUTTON GUIDE - HOW TO SET UP A PAY BUTTON
RECURRING TRANSACTIONS (RT) AGREEMENTS USER GUIDE
View all 8
PAYGLOBAL GATEWAY - VIDEO INSTRUCTIONS
REFUNDS
1
REFUND / CREDIT
DIRECT INTEGRATION
1
DIRECT INTEGRATION
HOSTED FORM
1
HOSTED FORM
PAY BUTTON
1
PAY BUTTON
HOW TO USE THE CUSTOMER VIRTUAL TERMINAL
1
HOW TO USE THE CUSTOMER VIRTUAL TERMINAL
HOW TO USE THE PAYGLOBAL VIRTUAL TERMINAL
1
HOW TO USE THE PAYGLOBAL VIRTUAL TERMINAL
MERCHANT SERVICES
MERCHANT ACCOUNTS EXPLAINED
7
ACCEPTING DEBIT AND CREDIT CARDS ON YOUR WEBSITE
CARD PRESENT TRANSACTIONS - WHAT ARE THEY?
INDUSTRY TERMS - A LIST OF THE INDUSTRY JARGON DEFINITIONS
MERCHANT SERVICES EXPLAINED....
WHAT IS MOTO - MAIL ORDER / TELEPHONE ORDER
View all 7
FAQ
24
WHAT CARD PAYMENTS CAN I ACCEPT?
CAN I ACCEPT PAYMENTS IN MORE THAN ONE CURRENCY?
WHAT TYPES OF TERMINALS DO YOU OFFER?
DO I HAVE TO USE THE CARD ACCEPTANCE SERVICES PROVIDED BY MY BANK?
CAN I ACCEPT DEBIT CARDS?
View all 24
APPLICATION PROCESS
HOW THE APPLICATION PROCESS WORKS
7
APPLICATION CHECKLIST
CHECKS MADE DURING THE APPLICATION PROCESS
MANDATORY WEBSITE REQUIREMENTS
SELLING ONLINE THROUGH A WEBSITE - QUICK TIPS
SIMPLE BUT EFFECTIVE WAYS TO SPEED UP THE APPLICATION PROCESS
View all 7
FAQ
4
I AM IN THE TRAVEL INDUSTRY AND HAD PROBLEMS WITH CARD SERVICE PROVIDERS IN THE PAST – ARE YOU ABLE TO MEET THE NEE
HOW LONG DOES THE APPLICATION PROCESS TAKE?
WHAT IS A SUBMISSION ERROR?
WHAT IS A PRE-APPROVAL?
BANK ACCOUNTS
UK BANK ACCOUNTS
3
UK BANK ACCOUNTS
CAN A NON-UK RESIDENT OPEN A UK BANK ACCOUNT?
DO I NEED TO COME INTO THE BANK IN PERSON TO OPEN AN ACCOUNT?
OFF-SHORE BANKING
7
OFF-SHORE BANKING
WHAT IS AN OFF-SHORE BANK ACCOUNT?
WHAT TYPES OF ACCOUNTS ARE AVAILABLE?
DO I NEED TO COME INTO THE BANK IN PERSON TO OPEN AN ACCOUNT?
WHICH BANKS DO YOU WORK WITH?
View all 7
COMPANY FORMATIONS
FORMING A COMPANY - WHAT TO KNOW
9
OUR OFF SHORE COMPANY FORMATIONS SERVICE
CHECKLIST - INFORMATION REQUIRE TO FORM A COMPANY
CHOOSING A NAME FOR YOUR COMPANY
LIMITED COMPANY VS SOLE TRADER
ABOUT COMPANIES HOUSE
View all 9
FAQ
18
LIST OF OVERSEAS JURISDICTIONS
HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY CORPORATE DOCUMENTS?
ISN'T MOVING ASSETS OFFSHORE ILLEGAL?
WHAT IS THE DIFFERENCE BETWEEN A SOLE TRADER REGISTRATION AND A COMPANY FORMATION?
WHO CAN BE A COMPANY DIRECTOR IN THE UK?
View all 18
CHARGEBACKS, FRAUD AND SECURITY
CHARGEBACKS, FRAUD AND SECURITY
8
3D SECURE - ALL YOU NEED TO KNOW
COMBATING AND STOPPING FRIENDLY FRAUD
PAYMENT AND INFORMATION SECURITY
A GUIDE TO CHARGEBACKS
PROTECTING YOURSELF FROM ONLINE CREDIT CARD FRAUD
View all 8
WHAT ARE CHARGEBACKS
3
WHAT IS A CHARGEBACK?
CREDITCARD CHARGEBACK PROTECTION
5 TIPS TO HELP PREVENT CHARGEBACK LIABILITY
DIRECT DEBIT SYSTEM
HOW THE SYSTEM WORKS
2
HOW PAYGLOBAL DEBIT SYSTEM WORKS:
RECURRING PAYMENTS
WHAT DO I NEED TO SIGN UP
1
DIRECT DEBIT SYSTEM - OVERVIEW
CHARGEBACK SOLUTIONS
LOAD BALANCING
3
TRANSACTION LOAD BALANCING
THE BENEFITS OF A LOAD BALANCING GATEWAY
EXAMPLE OF HOW LOAD BALANCING WORKS
HOW TO TRADE WELL
TIPS AND STRATEGIES FOR GOOD TRADING
2
A GUIDE TO CREDIT AND DEBIT CARDS
MANAGING REVENUE AND RISK FOR MOTO
PCI
PCI GUIDE
2
A GUIDE TO PCI COMPLIANCE
PAYMENT AND SECURITY - PCI
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